Turn Every Payment Into a 5-Star Review

The most effective way to get reviews is to ask at the right moment — and that moment is right after a customer has paid. That's when they're happiest: they've just received your service, solved a problem, or enjoyed an experience. Frequent Reviews captures that window automatically. Every time a customer pays you through Stripe, we send them a friendly, personalised email with a one-tap link to leave a Google review. No manual follow-up, no awkward asking — just consistent, well-timed requests that turn satisfied customers into 5-star reviews.

When someone searches "electrician near me" in London, "dentist in Dublin," or "best barber in Manchester," Google shows the highest-rated local businesses first. Your star rating and review count directly affect whether you appear in those top results. Beyond search ranking, reviews are the modern version of word-of-mouth — over 80% of consumers check reviews before choosing a local business. More positive reviews means more visibility, more trust, and more customers walking through your door.

Any business that takes payments through Stripe and values customer feedback. That includes tradespeople like plumbers, electricians, and builders. Hospitality businesses like restaurants, cafes, and hotels. Health and wellness providers like dentists, physiotherapists, and personal trainers. Professional services like accountants, solicitors, and consultants. Retail and e-commerce shops. Salons, barbers, and beauty services. If you get paid and want more reviews, Frequent Reviews works for you.

Setup takes about five minutes. Connect your Stripe account, add your Google Reviews link, and switch on review requests. From that point, every customer payment triggers a personalised email asking for a review. The email arrives when your customer is at their happiest — right after receiving your service — with a single button that takes them directly to your review page. You track everything from your dashboard: emails sent, links clicked, and reviews earned.

Timing is everything. Ask too late and the customer has moved on — they've forgotten the details and lost the impulse to help. Ask at the right moment, right after payment when the experience is fresh and they feel good about the transaction, and response rates increase dramatically. That's the core idea behind Frequent Reviews: we capture the moment when your customer is most satisfied and most likely to say something positive. It's not just about asking — it's about asking at the perfect time.

None at all. If you can copy and paste a link, you can set up Frequent Reviews. There are three steps: enter your business name, paste your Google Reviews link (we help you find it), and connect your Stripe account. No code, no plugins, no website changes needed. Everything runs in the background — you set it up once and it works on autopilot.

Absolutely not. We've built in multiple layers of protection. A cooldown period (default 60 days) prevents repeat customers from being contacted too often. A daily sending cap limits the number of emails per day. Quiet hours ensure nobody receives an email in the middle of the night. And every email includes an unsubscribe link. Your reputation with your customers is the whole point — we'd never let the tool undermine it.

The email comes from your business name — for example, "From: Murphy's Plumbing" or "From: Bloom Dental" — not from Frequent Reviews. It's a clean, professional message thanking the customer for their purchase, with a prominent "Leave a Review" button that takes them straight to your Google Reviews page. You can customise the subject line and message to match your brand's voice. Your customers see a polished email from a business they trust, not a generic automated message.

Yes — payment links, invoices, online checkout, in-person card terminals, subscriptions, and manual charges. If the payment is processed through Stripe, Frequent Reviews detects it and sends the review request. It doesn't matter how your customer pays.

Yes. While Google is the most impactful platform for local businesses (it's where most customers search), Frequent Reviews supports multiple review platforms. You can add links for Google, Trustpilot, Facebook, and Yelp, then choose which platform is primary. The review request email directs customers to whichever platform matters most to your business.

Yes. Sending a review request email after a genuine customer transaction is standard business practice, used by thousands of companies worldwide. The email is triggered by a real payment (not cold outreach), comes from your verified business domain, and includes a clear unsubscribe option. This complies with email regulations including GDPR in the UK, Ireland, and the EU, and CAN-SPAM in the United States. We also never engage in review gating or incentivised reviews, which keeps you compliant with Google's own policies.

Frequent Reviews sends a review link to every customer — we don't filter based on satisfaction. This is by design: Google explicitly prohibits "review gating," where businesses only solicit reviews from happy customers. The good news is that review requests sent at the right moment, when customers are satisfied, overwhelmingly result in positive feedback. And if you do receive a negative review, responding professionally shows future customers that you take feedback seriously.

Frequent Reviews is free to get started during our early access period. Connect your Stripe account today and start collecting reviews at no cost. Pricing for premium features will be announced soon.

Search your business name on Google and click on your reviews section. You'll see a "Write a review" option — that's the page you want to link to. Alternatively, log into your Google Business Profile and look for the "Get more reviews" section, where Google provides a shareable link. Paste that link into your Frequent Reviews settings. We validate it automatically to make sure it's working before any emails go out.

Yes. Frequent Reviews works for any business anywhere that uses Stripe for payments. We have the product built to support businesses across Ireland, the United Kingdom, the United States, and anywhere else Stripe operates. Whether you're a tradesperson in Birmingham, a salon owner in Sydney, a restaurant in New York, or a consultant in Cork — if you take Stripe payments, you're ready to go.

Manual asking works, but it's inconsistent. You forget, you get busy, you feel awkward asking — and some customers slip through. Frequent Reviews ensures every single paying customer gets a well-timed, professional request without you lifting a finger. Businesses that automate review requests collect significantly more reviews than those relying on memory alone. And because the request arrives at the moment of highest satisfaction, response rates are much better than asking days or weeks later.